LetOps Agent

Theodore

Rent Arrears Agent

Active 24/7

Theodore contacts tenants with overdue rent via voice and SMS, persistently, professionally, and at scale. No awkward calls for your team, just faster recovery.

Theodore - LetOps Rent Arrears Agent

What Theodore does

Automated voice calls

Professional, natural-sounding calls to tenants with overdue rent, at any scale, any time.

SMS follow-up sequences

Structured SMS reminders that escalate in tone and urgency on a schedule you define.

Escalation to your team

Unresolved cases are flagged to your staff with a full transcript and context, nothing falls through.

How Theodore works

1

Receives your arrears list

Theodore pulls your outstanding arrears directly from your CRM, no manual uploads needed.

2

Contacts tenants on schedule

Reaches out via voice and SMS on a cadence you define, morning, afternoon, or evening.

3

Recovers or escalates

Collects payment commitments or escalates to your team with a complete transcript and history.

40%

Faster arrears recovery

85%

Cases resolved without staff involvement

2 hrs

Average response time

Frequently asked questions

Theodore is designed to sound natural and professional. Most tenants engage as they would with any other representative. Full transparency options are available if you prefer to disclose.

Theodore logs the dispute, captures the details, and immediately escalates to your team with a full transcript so they can review and resolve it quickly.

Theodore integrates with all major UK property management CRMs including Reapit, Arthur, Goodlord, and more. Custom integrations are available on request.

Absolutely. You control which days, times, and frequency Theodore contacts tenants. You can also set escalation rules and quiet periods.

Theodore follows your pre-set escalation sequence, additional SMS reminders, voicemails, and ultimately flagging the case to your team for manual follow-up. No case goes cold.

Ready to deploy Theodore?

Start recovering rent arrears faster, without adding to your team's workload.

Book a Demo