LetOps Agent

Ella

Compliance Agent

Active 24/7

Ella tracks key compliance deadlines across your portfolio and chases landlords and tenants for outstanding certificates and documentation. Nothing slips through the net.

Ella - LetOps Compliance Agent

What Ella does

Deadline tracking across your portfolio

Monitors every compliance deadline across all your properties, gas safety, EPC, electrical, and more.

Automated chasing for certificates

Contacts landlords and tenants automatically when documents are due, persistent, polite, and relentless.

Compliance reporting dashboard

Real-time visibility into your compliance status, see what's overdue, what's pending, and what's sorted.

How Ella works

1

Monitors all deadlines

Ella tracks compliance deadlines across every property in your portfolio, gas safety, EPC, EICR, legionella, and more.

2

Contacts automatically

When action is needed, Ella reaches out to landlords and tenants via voice and SMS to chase outstanding documentation.

3

Updates & escalates

Your dashboard is updated in real time. Anything unresolved is escalated to your team with full context and history.

98%

Compliance rate achieved

70%

Documents received without staff involvement

Zero

Missed deadlines reported

Frequently asked questions

Ella covers gas safety certificates, EPCs, EICRs, legionella risk assessments, smoke and CO alarm checks, HMO licensing, and more. Custom compliance areas can be added to match your portfolio.

Ella follows an escalation sequence you define, additional reminders via SMS and voice, then flags the case to your team with a full contact history so they can take over.

Yes. Once a document is confirmed as received, Ella updates your compliance dashboard and CRM records automatically, keeping everything in sync.

Absolutely. Set how far in advance Ella starts chasing, 30, 60, or 90 days before expiry. Different compliance types can have different lead times.

Yes. Ella is kept up to date with current UK property compliance regulations. When requirements change, we update the system so your portfolio stays compliant.

Ready to deploy Ella?

Never miss a compliance deadline again, without adding to your team's workload.

Book a Demo